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Showing posts with label psychology. Show all posts
Showing posts with label psychology. Show all posts

End-year Special: The social context in responding and interpreting emotions(5)

Response and interpretation of emotions also depends on the peculiarities and characteristics of the social environment of the observer. A case in point is competitive and cooperative behavior. Inferential processes are more dominant in situations of competition and conflict than cooperation, while affective or emotional response processes are more dominant in cooperative settings.

Some cultures have specific rules on how, when and where one can express emotions. This is referred to as display rules in psychology. Some examples from the Psychlopedia are:
  • In Islamic culture, females are not to disagree because it is seen as a sign of disrespect.
  • Children in Asian cultures are often taught to mask their emotions (especially negative ones), whereas American children are generally advised to express them.
  • In other countries, the middle finger is meaningless, where as here, it's very impolite and generally a sign of anger or hate.
  • Sticking out your tongue in America usually signifies disgust, where as in China it can express surprise.
  • Slurping your soup in America is viewed as socially unacceptable, while in Japan and Hong Kong it is seen as a sign of approval of the cook and appreciation of the food.
  • In American culture, it is disrespectful to not make eye contact when talking to people, where as in many African cultures it is considered a sign of respect to look down when speaking to someone, particularly elders.
  • In America, holding up your middle finger and index finger conveys the message of peace; however, in England and Australia, this is known as an obscene way of telling someone off.
  • In Italy, biting your thumb is a way of showing disrespect or insulting someone, while in other cultures it doesn't mean anything.
  • In Japanese culture it is known that burping after a meal shows politeness and enjoyment of the food, but in American culture, after burping, you must say "excuse me" as to be ashamed for burping.
  • In America it is considered socially unacceptable for men to display their emotions.
The last blog article in the series, Series 6: Implications of using emotions as social information tokens, will discuss the way forward when using the EASI model to make sense of our social milieu.

The rest of the series:

  1. How to use emotions to Human Advantage (Introduction).
  2. Series 1: How emotions can function as message bearers.
  3. Series 2: Why emotions can drive a second emotional response.
  4. Series 3: How emotions play a part in decision making.
  5. Series 4: Information processing of emotional signals.
  6. Series 5: The social context in responding and interpreting emotions.
  7. Series 6: Implications of using emotions as social information tokens.

Parents should help their kids map out a boundary between helpful and harmful cellphone use

Are cellphones addictive? If cellphones are addictive, would you take your kids off one? Both questions are controversial and pose serious challenges for parents because teenagers are presently using cellphones more often in school that they seem to be dependent on those devices.

What is addiction? www.psychologytoday.com, defines it thus:

Addiction is a condition that results when a person ingests a substance (e.g., alcohol, cocaine, nicotine) or engages in an activity (e.g., gambling, sex, shopping) that can be pleasurable but the continued use/act of which becomes compulsive and interferes with ordinary life responsibilities, such as work, relationships, or health. Users may not be aware that their behavior is out of control and causing problems for themselves and others.

Parents, you can do more! Source: Wikimedia Commons
So, do cellphones fall into this category? Parents should be on the lookout for telltale signs that cellphone use by their kids are causing problems. Some students have been ingenious in using cellphones to cheat in class. College students have been reported to be agitated when their cellphone is not with them which behavior could result in internal and external conflict in the classroom. Your kids could find themselves unable to face the vagaries of life if they dodge behind a cellphone when challenging and awkward situations arise in school. Parents should be on the lookout for telltale signs.

This conclusion and more were arrived at in an extensive study of the cellphone use of college students in 24 cellphone activities of which 11 were found to be close to being termed addictive. The activities include calling, texting, emailing, banking, taking photos, using apps like iPod, Bible, Google Maps and Pinterest. Texting, sending emails and checking on Facebook took much of the students’ time than necessary.

Parents should help their kids map out a boundary for cellphone use. A useful tool like the cellphone should not turn out to be a device that should disrupt their lives because they lacked self-control. I think this is a call for action.

Forming blind trust for a pretty face might be influenced by gestures and nonverbal cues.


In 1979, the French pop artist, Lear Amanda, released an album titled: “Never trust a pretty face.”

Amanda Lear. Credit: Wikimedia Commons.

Never trust a pretty face
You could regret it
Never trust a pretty face
It's so inviting
Amanda Lear, never trust a pretty face.

She must have been speaking our minds. We need trust for social and economic interactions like building friendship, forming business partnerships and allowing strangers into our premises to work smoothly. Don’t fall into the inviting trap of trusting a pretty face. You might regret it. One fact is clear: as humans, we ignore what people say but place how they act, how they talk, how they move their body, as telling points in whether we are going to trust or not.

Good communication skills are not enough for trust. Non-verbal cues, along with gestures that stimulate trust, are more important than speaking well and speaking clearly.

Trusting is not as simple as that.

The decision to trust people is an intuitive process. It is honed over the years due to experience gained by interacting with several persons, and relating each interaction. Some research done at the University of Warwick also makes it clear that how people look can influence whether we trust them or not. It was found that we tend to ignore a person’s past history or reputation, whether good or bad, if their look rubs us off the right way, and can trust them with our money.

The incentive to trust is also inscribed in our genes. The love hormone, oxytocin, can affect our behavior when triggered and make us either show positive emotions like trust, empathy and generosity, or make us exhibit negative emotions like jealousy and gloating. Oxytocin bolsters pro-social behavior and can increase negative sentiments when our association with a person is negative.

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A new research, by using a robot Nexi, suggests that the decision to trust others with our money and relationships is carried out by complex interacting mechanisms involving sight, hormones and nonverbal cues, or what one of the researchers, David DeSteno has termed “a dance” or interplay between strangers. According to him, "…there's no one golden-cue. Context and coordination of movements is what matters." The mechanisms are complex and interesting. It can help us explain why we can suddenly decide to trust someone because he talks glibly and the next moment, on a seconds’ notice, we decide not to trust him because he placed his hands into his pockets while talking glibly. It could help explain to you why you had to undergo a body scan at the airport while the passenger next to you was allowed to walk freely without questions asked!

To receive, give trust signals.

So, when next you thought you were discriminated against when a situation requires trust, ask yourself whether you made it happen so? Your behavior must have been a mimic of someone who turned out to be untrustworthy in the past. No wonder, the company and the role models we imitate can make or mar our fortunes. Also, the way your dress, your clothing, and how your face looks to other people, can make them trust or count you out as untrustworthy. Your reputation might rank low in the trust ratings if you do not make the effort to look your best for that occasion.

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As Dr. Chris Olivola from the University of Warwick’s Warwick Business School observed, “…the temptation to judge strangers by their faces is hard to resist.” So, as trustworthiness is an important trait for social and economic interactions, you could end up losing that job interview, or that much sought for contract, if you do not do your best to look well for the occasion.

Look like you can be trusted. Act like you can be trusted. In addition, do not allow your emotions to rule your head when confronted with negative emotions.


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